How to Add a Company Website in QuickBooks Online

QuickBooks is one of the most widely used accounting solutions for businesses of all sizes, providing users with the ability to manage finances, track expenses, and handle payroll and taxes efficiently. But beyond its accounting features, QuickBooks also allows you to maintain important company information,  such as your business name, address, email, and website,  within your company profile.

Adding your company’s website to QuickBooks is a simple but valuable step. It ensures your invoices, estimates, and forms look professional, provides customers with easy access to your site, and helps maintain brand consistency. Whether you use QuickBooks Online or QuickBooks Desktop, this guide will walk you through everything you need to know about adding and managing your company website information.

Why Adding Your Company Website Matters

Before jumping into the steps, it’s worth understanding why adding your website is more than just a cosmetic update. Your website acts as the digital identity of your business—it’s often the first place customers go to learn more about your products, services, and company values. When your QuickBooks forms, such as invoices or estimates, display your web address, it creates a professional image and provides an easy way for clients to verify your legitimacy.

Here are a few key reasons to include your company website in QuickBooks:

1. Professional Branding
   When your company forms, emails, and invoices include a website, it reinforces your brand identity. It signals professionalism and builds trust with your customers and vendors.
2. Ease of Access for Clients
   Clients can visit your site directly from invoices or emails to learn more about your services, make online payments, or contact you.
3. Consistency Across Business Documents
   Keeping your business information—like your logo, address, and website—consistent across all QuickBooks documents ensures a unified brand presence.
4. Useful for Integrated Applications
   Some connected services or third-party apps use your company details from QuickBooks for syncing and online records. Having your website properly listed makes those integrations smoother.

Adding a Company Website in QuickBooks Online

QuickBooks Online (QBO) is cloud-based, meaning you access it through a web browser rather than installing software on your computer. This version is designed to be intuitive, and updating your company information, including your website, only takes a few minutes.

Step 1: Log In to QuickBooks Online

Start by signing in to your QuickBooks Online account. Once logged in, you’ll be directed to the dashboard, where you can see an overview of your company’s financials.

Step 2: Open the Settings Menu

In the top right corner of your dashboard, look for the gear icon—this is the Settings menu. Click on it to open a drop-down list of options.

Step 3: Select “Account and Settings”

From the menu, under the Your Company section, click on Account and Settings (sometimes labeled Company Settings depending on your region or version). This opens a window containing several categories of your company details.

Step 4: Go to the “Company” Tab

Inside Account and Settings, you’ll see several tabs along the left-hand side such as Company, Billing & Subscription, Sales, Expenses, and Advanced.
Select the Company tab. This is where your basic business information lives—name, address, contact info, and website.

Step 5: Add or Edit Your Website

Find the Company name section at the top. Here, you’ll see fields for your business name, legal name, Employer Identification Number (EIN), and contact information.
Look for the Website field—this is where you’ll enter your company’s web address.

Click the small pencil icon on the right-hand side to enable editing. In the Website field, type your company’s full web address.

Make sure you enter it correctly, including “http://” or “https://” if applicable. QuickBooks will usually recognize the URL format automatically, but including the full address ensures there are no issues when your site appears on documents.

Step 6: Save Your Changes

Once you’ve entered your website, click Save, and then click Done at the bottom of the window to confirm and exit the settings.

Step 7: Verify on Forms and Documents

After saving, test to ensure your website appears on your documents. Go to Sales → Invoices, and open an existing invoice or create a new one. Look for your company header area, which usually displays your business name, address, phone number, and website.

If you don’t see it, you may need to adjust your invoice template settings (covered below).

Customizing Your Form Templates to Show Your Website

If your company website doesn’t appear on your invoice or estimate, you might need to customize your forms to include it.

1. Go back to the Gear icon and choose Custom Form Styles under the “Your Company” section.
2. Select the form style you use most often, then click Edit.
3. Go to the Header section of the template editor.
4. Make sure the Website checkbox is selected under “Display.”
5. Click Done to save your customized form.

Now, every invoice or estimate you send will display your company website clearly, often below your phone number or address.

Common Issues When Adding a Company Website

Although adding your website is generally straightforward, a few common issues can occur. Here’s how to address them.

1. Website Doesn’t Appear on Invoices or Estimates

This usually happens when the form template isn’t configured to display your website field. As described earlier, you’ll need to customize the form in either QuickBooks Online or Desktop and enable the Website option in the header or company information section.

2. Incorrect Website Link Format

If your website doesn’t display properly or isn’t clickable, double-check the format. Always use the correct URL structure, such as https://www.example.com. Avoid adding unnecessary punctuation or spaces.

3. Old Information Showing Up on Printed Forms

Sometimes QuickBooks caches old company data on templates. If you’ve updated your website but the old address still appears on printed documents, try closing and reopening QuickBooks or reselecting the template in your form settings.

4. Missing Permissions

In QuickBooks Desktop, only users with administrative rights can edit company information. If you don’t see the option to change your website, you may need to ask the account administrator for access.

Best Practices

Adding your website is just one part of maintaining accurate company information in QuickBooks. Here are a few best practices to keep your data organized and up-to-date.

1. Review Company Info Periodically
   Set a reminder to review your company profile every few months. Ensure that your address, phone number, website, and tax information are all current.
   
2. Keep Branding Consistent
   Use the same logo, colors, and contact details across your QuickBooks forms and other platforms. This consistency reinforces brand trust.
   
3. Use Secure Links
   Always use “https://” instead of “http://” for your website. This not only ensures better security but also reflects professionalism when customers see it on official documents.
   
4. Double-Check Before Sending Documents
   Preview invoices and estimates before emailing them to clients. Ensure that your website appears correctly in the header and is free of typos.
   
5. Integrate with Online Payments (Optional)
   If your website supports online payments, linking it through QuickBooks’ payment options can make it even easier for customers to pay directly.

Adding your company website to QuickBooks might seem like a small detail, but it plays an important role in maintaining your professional image and ensuring your customers can easily connect with your business. Whether you’re using QuickBooks Online or QuickBooks Desktop, the process is quick and straightforward.  By including your website in your company profile, you create a more cohesive and credible brand presence. Your invoices, estimates, and forms will look more polished, and your clients will have a convenient way to reach you or learn more about your services. It’s one of those simple updates that pays off in customer trust and professional appearance.

Take a few minutes to log in to your QuickBooks account, open your company settings, and ensure your website is added and displayed correctly. Once it’s done, every document you send will reflect the professionalism and credibility your business deserves.