How to Add a Company Logo in Sage 50

Why Add a Company Logo in Sage 50

Adding your company logo in Sage 50 is more than cosmetic. It helps brands appear more professional and consistent when printing or emailing invoices, quotes, orders, statements, and other customer‑facing forms. A logo builds trust and identity, making your documents look polished and official.

In Sage 50, the logo you upload becomes part of the company’s settings and is referenced when printing or emailing forms. Once set, you can choose whether to display the logo on invoices, statements, quotes, and related reports. This ensures that documents sent to clients or vendors automatically carry your brand identity without requiring manual embedding each time.

Because Sage 50 stores the logo within the company file (rather than referencing an external image each time), it ensures that all users who open the same company file see the same logo.

Supported Image Formats and Size Considerations

Before uploading, you need an image that Sage 50 will accept reliably. Sage 50 supports these common image formats:

• BMP
• GIF
• PNG
• JPG / JPEG

You should avoid using overly large images or very high resolution files, as they may scale poorly or cause performance issues. Many users have reported problems when inserting logos that are too large or corrupted; in those cases, the system may display a placeholder icon or not show the logo at all.

A practical approach is:

• Use a logo with a transparent or white background (if possible).
• Keep width and height moderate for easy scaling.
• Use a standard resolution (e.g., 72–96 DPI) so that the logo prints clearly.
• If your logo image is very wide or tall, crop or resize it first in an image editor before uploading.
• Save a backup of the original logo; do not overwrite the only copy.

Because Sage 50 embeds the image into the company file, the logo is available to users in multiuser setups without needing them to separately store the file locally.

Precondition: Switch to Single‑User Mode

In many versions of Sage 50 (especially the Premium or advanced editions), you must switch the company file into single‑user mode before making changes to core company settings like the logo. This ensures no other user is active in the company and prevents conflicts.

If your software is currently in multiuser mode, find the option (often via a “Switch to single user” menu or prompt) and confirm. After you complete the logo addition, you can revert to multiuser mode so others can resume working.

Adding (or Changing) the Logo in Sage 50

Here is a detailed procedure to add or replace your company logo in Sage 50.

1. Open Sage 50 and make sure the correct company file is selected.
2. Ensure you have administrative rights (or appropriate privileges) within Sage 50 to change company settings.
3. Ensure the company is in single-user mode.
4. From the main screen, navigate to Setup (or Settings) → Company → Logo (or some variant of “Company Logo”).
5. In the Logo dialog, click Browse (or Select) to open a file chooser.
6. Navigate to your prepared logo file (BMP, GIF, PNG, JPG). Select it and click Open.
7. The logo should preview (if the system supports preview).
8. Click OK (or Save) in the dialog to commit the logo to the company database.
9. The logo is now stored inside your Sage 50 company file.

Once saved, the logo becomes part of the company’s settings and is available to use on forms and reports.

Enabling Display of the Logo on Forms and Reports

After adding the logo, you typically must enable its display on various forms before it appears when printing or emailing. This is a separate step.

• Open Setup → Reports & Forms.
• For each category (Invoices, Quotes, Orders, Statements), select that category in the list.
• In the settings options for that form, check the box labeled Company Logo or Include Company Logo.
• If the form template you are using is a User‑Defined / Custom form instead of the standard default, you may need to click Customize Form and manually place or enable the logo field in the custom template.
• Click OK or Apply so the setting takes effect.

Once that is done, when you generate or print invoices, quotes, orders, and statements, Sage 50 will include your logo on those documents.  If you send those forms by email through Sage 50, the system may prompt you whether to include your logo “on the fly” (i.e., for that particular print or email) if the logo is already configured. If the logo has not been added yet and you attempt to print or email a form with the “Show Logo” option, Sage 50 may prompt you to browse and add a logo at that moment.

Customizing Logo Placement and Form Templates

If you use user-defined forms or custom templates, you might need to tweak the template so the logo sits in the desired location (header, top left, top center, etc.). The steps are:

• In Reports & Forms, open the template editor (Customize Form).
• In the layout view, find the logo placeholder field or image control.
• Move or resize that control to the desired location on the invoice or report layout.
• Adjust the margins or alignment so the logo doesn’t overlap other fields or text.
• Save the customized form layout.
• Return to document generation and check the printed preview or actual print to see if the logo appears correctly.

Custom templates give you full control, but any change you make is for that specific template. Other templates (orders, statements) may need their own adjustments.

Verifying and Testing the Logo

Once you’ve added the logo and enabled it on forms, always do a few tests to confirm everything works as expected:

• Create or open a sample invoice or statement.
• Use the Print Preview function to see how the logo appears (size, position, clarity).
• Actually print the form to paper or PDF to see how it renders (sometimes preview differs from actual print).
• Email the document to yourself from within Sage 50 to ensure the logo is embedded in the emailed version.
• If multiple users share the company file, open the same document from another user’s Sage 50 session to verify the logo is visible to all.
• If you use custom templates, test each template you use to ensure the logo is present and properly aligned.

If any document still lacks the logo, retrace the steps: ensure the “Include Company Logo” checkbox is selected for that form type, check if the custom template has the logo placeholder, and confirm the logo was properly stored in company settings.

Common Problems

Even when following correct steps, users sometimes run into issues. Below are common problems and suggested fixes.

Logo doesn’t appear (shows placeholder or “temp.bmp” icon)

This often happens because:

• The logo file is corrupted or incompatible. Try a different format (switch from BMP to JPG or PNG).
• The image file is too large or has extreme dimensions, causing rendering issues. Resize it in an image editor to moderate dimensions.
• The company file is not in single-user mode or another user is active, blocking the change.
• The “Include Company Logo” option was not selected for the specific form type you are printing.
• The template being used is a custom template that does not include or has a missing logo field.

A user on the Sage community described uploading a JPG, but Sage displayed a small “temp.bmp” icon instead,  this indicated that the file was too large or corrupted, and resizing or converting the logo fixed the issue.

Logo appears distorted or blurry

If the logo is too tall, wide, or high DPI, it might scale poorly. Use an image editor to crop or scale the logo appropriately. Save with moderate resolution (72–96 DPI) and test the print output. Always preview before emailing or printing.

Logo is not visible to other users

If you added the logo while in single‑user mode, once back in multiuser mode, some client PCs may not refresh immediately. Ask other users to close and reopen the company file. Sometimes restarting Sage 50 client or closing all sessions helps propagate the logo.

Logo doesn’t show on custom forms

If you are using a user-defined or customized form, the default logo field may not be present. In that case, open the form’s customization editor and manually add the logo component. Ensure that the logo control in the custom layout is enabled and mapped to the stored company logo.

Upgrades or version changes remove logo

In rare cases, a software upgrade or patch may overwrite custom templates or reset settings. Always back up your company file and custom forms before updating. After an upgrade, verify the logo remains intact and re-enable it on any affected templates.

Logo not saved / disappears

If after adding, the logo appears briefly then disappears, the company database may be locked, or user permissions are insufficient. Confirm that your Sage 50 user role has the rights to edit company settings. Make sure no background process or antivirus is blocking writes to the database.

Best Practices for Managing Your Logo in Sage 50

To ensure a smooth experience now and over time, adopt these practices:

• Use a high-quality but reasonably sized image for the logo; avoid huge files.
• Keep original high-resolution source files outside of Sage; use copies when importing.
• Use standard image formats you know work (e.g. PNG or JPG).
• Test print output at various scales and templates.
• Document which templates include the logo and how they were modified.
• When creating additional custom forms, incorporate the logo field from the start.
• Back up your company file and custom templates before updates or migrations.
• After importing or restoring a backup, always confirm the logo is intact.
• Keep one “master” logo file that you update and propagate, rather than having scattered variants.
• If you have multiple companies or multiple Sage 50 installations, ensure each uses the correct company-specific logo.

Adding a company logo in Sage 50 is a multi-step but manageable process. In summary:

• Prepare a compatible logo image (BMP, GIF, PNG, JPG), sized appropriately.
• Switch to single-user mode in Sage 50 before making company-level changes.
• Navigate to the company settings → Logo area, browse and upload the image, and save it to the database.
• Enable the logo on forms (Invoices, Quotes, Orders, Statements) via the Reports & Forms settings.
• For custom templates, use the customization editor to place or enable the logo field.
• Test by previewing, printing, and emailing sample forms.
• Troubleshoot issues like missing logo, distortion, or permissions by resizing, adjusting templates, or re-saving.
• Use best practices like backing up templates, documenting changes, and ensuring consistency across upgrades.